Information We Collect Overview
We collect various types of information from our visitors so we can adjust our site to meet our users’ needs and expectations. Some of the information automatically collected does not directly identify you by name or include your contact information, but may be used to identify that a specific computer or device has accessed our website and which, if combined with certain other information, could be used to identify you. Other data is collected from information you provide to us when you register for any of our online services.
The data and information collected are obtained in multiple ways - through our website, mobile application, admissions application, financial services portal, email exchange, third party servicers, surveys, social media, education outreach event and other venues. The information we gather and process about you may include the following categories of information:
Application and Financial Aid Information
Contact information such as name, mailing address, telephone number and email address may be collected. This includes country of residence.
Information may be collected through the application for admission and financial aid. This information may include your date of birth, citizenship, social security number or other identifying number, driver’s license information and demographic information such as gender, ethnicity, race and military information.
Educational Records and Academic History
Education records may be generated through information submitted in the enrollment agreement, orientation, courses and the learning management system. This includes attendance, discussion posts, assignments, quizzes and exams, scores and grades, in addition to transcripts, communication history, student discipline records, and degrees conferred.
Educational records may also be collected from third parties, such as other educational entities, including secondary and post-secondary institutions, transcript servicers, and education technology platforms and services.
Financial information may be collected from the Free Application for Federal Student Aid (FAFSA), National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD), Federal Tuition Assistance portals (e.g. GoArmyEd), veteran information including veteran benefits, federal tax information, credit card and bank information.
This information may include demographic data, prior educational history, federal income tax details for both student and parent, military service history, veteran benefits, consumer debt such as bankruptcy, selective service registration, social security administration, prior financial aid history, credit card, and bank account information.
In compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and state or local requirements regarding students with disabilities, information may be collected to provide accommodations or services for qualified students.
Feedback and opinion information may be collected from you through University surveys. This information is confidential and may include your opinions regarding the quality of services you received, communication preferences and other information.
Professional or employment information may be collected through University surveys to satisfy requirements of accrediting bodies, in addition to the provision of tuition discounts through our association partnerships.
Online and Mobile Information
Our websites, or our servicers’ websites, may collect information including online identifiers, browsing information, IP address information, third party cookies, geo-location data and other information described below in more detail.
Web beacons: Our websites may use a technology known as web beacons that allows the collection of web log information. A web beacon is a tiny graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "webserver"). Web beacons also help analyze the effectiveness of websites by measuring the number of visitors to a site or how many visitors clicked on key elements of a site.
Do Not Track: There are different ways you can prevent tracking of your online activity. One of them is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain information about you. This is referred to as a Do-Not-Track (“DNT”) signal. Please note that our websites and web-based resources currently do not respond to these signals from web browsers.
Opt-Out Provision: Google Analytics offers an opt-out provision for website visitors who do not want their data to be collected. You can receive more information about this option here: http://tools.google.com/dlpage/gaoptout.
Social Media Plugins: Our websites may use Social Media Plugins to enable you to easily share information with others. When you visit our websites, the operator of the social media plugin that is on our website can place a cookie on your computer that lets that operator recognize individuals on their website who have previously visited our sites. If you have previously logged into the social media website while browsing on our website, social media plugins may allow that social media website to receive directly identifiable information about you that shows you have visited our website. The social media plugin may collect this information for visitors who have logged into social networks, whether or not they specifically interact with the plugin on our website. Social media plugins also allow the social media website to share information about your activities on our website with other users of their social media website. University of Arkansas Grantham does not control any of the content from social media plugins. For more information about social plugins from social media websites, you should refer to those sites’ privacy and data sharing statements.
Other information may be collected from public data source vendors as needed for internal reporting purposes.
Your Rights, Our Obligations
You have the right to request a copy of your information, including an electronic copy, as well as to ask us to make any corrections to inaccurate or incomplete information we have about you. You can also request that we remove your information when it is no longer needed for the purposes for which you provided it, and to restrict how we process your information to certain limited purposes where removal is not possible or when you object to processing of your information. In certain circumstances, you may be able to request that we send a copy of your information to a third party of your choosing. If you tell us that you do not wish to have information we collect used as a basis for further contact with you, we will respect your wishes. Exercising these rights will not impact any characteristics of the educational services available to you.
To obtain a copy of your official transcript or have a copy of your official transcript sent to a third party, it will need to be ordered via National Student Clearinghouse. You will be required to use a bank card/debit card or any major credit card. Your card will only be charged after your order has been completed. Official Transcripts cost $15 per transcript. To request your official University of Arkansas Grantham transcript, click here.
To obtain a copy of your unofficial transcript, please email this request to firstname.lastname@example.org or call toll-free at (888) 947-2684. Our GLife site also provides you with the ability to obtain an unofficial web transcript by going to the GLife home page and clicking through to “Student Records” and “View Your Unofficial Web Transcript”. Be sure to include your name and contact information in all email requests.
To request a complete copy of your information, modify or correct your information, provide more complete information or request information be sent to a third party, please email your request to email@example.com or call toll-free at (888) 947-2684. Be sure to include your name and contact information in all email requests.
To opt out of the processing of your information, request restrictions for how we process your information or request removal of your information, please email your request to firstname.lastname@example.org or call toll-free at (833) 291-2680. Be sure to include your name and contact information in all email requests.
If you do not want to receive our e-mail marketing, please submit a request to have your e-mail address removed at the following: email@example.com or call toll-free at (888) 947-2684.