Refund and Withdrawal Policies

A student may withdraw from courses at University of Arkansas Grantham for any reason. Should a student consider withdrawal from a course(s) or the University, it is important to note:

• All voluntary and involuntary withdrawals are subject to the Institutional Refund Policy.
• A student who voluntarily withdraws from courses or the University in the first seven calendar days of the term will be considered a cancel and will receive a full tuition refund.
• A student may voluntarily withdraw from an individual course(s) beginning the first day of Week 2 through the last day of Week 5 and receive a final grade of W for the course(s). Any refund to the student is subject to the terms of the Institutional Refund Policy.
• A student may not withdraw from a course after an Incomplete (I) has been granted. If a withdrawal is requested while a course is in Incomplete status, the I grade will convert to an F.

University Withdrawal - Process for Voluntary Withdrawal from the University

When students request to be withdrawn from the University, they are also withdrawn from all courses in which they may be currently registered. Students who voluntarily wish to withdraw from the University should contact their Student Advisor. Students may request a university withdrawal at any time. The withdrawal is considered to have occurred on the date the student officially notifies UA Grantham of intent to withdraw via written or verbal communication. This is the date of determination used to compute the refund according to institutional policy.

University Withdrawal – Involuntary or Administrative Withdrawal from the University

A student may be involuntarily/administratively withdrawn from the University if the student fails to maintain active student status, violates the Code of Conduct Policy or fails to meet published academic policies. The date of determination used to compute the institution’s refund policy is the date the University determined any of the aforementioned situations.

Course Withdrawal - Process for Voluntary Withdrawal from Courses

A formal withdrawal from courses requires that students contact their Student Advisor. The withdrawal is considered to have occurred on the date students officially notify UA Grantham of intent to withdraw via written or verbal communication This is the date of determination used to compute the institution’s refund policy.

Course Withdrawal – Involuntary or Administrative Withdrawal from Courses

If the University determines the student stops attending, violates the Code of Conduct Policy or fails to meet published academic policies, that student may be administratively withdrawn. The date of determination used to compute the institution’s refund policy is the date the University determined any of the aforementioned situations.

When a student withdraws from the University, as outlined in the Withdrawal Policy, prior to completing more than 60% of a semester, Student Financial Services must determine the amount of Title IV program assistance that was earned. For example, a student who has only completed 40% of the semester will only “earn” 40% of the Title IV aid for which one was eligible. The student and/or the University must then return the remaining 60%.

The Title IV programs administered by University of Arkansas Grantham that are covered by this policy are: Federal Pell Grants, Iraq and Afghanistan Service Grants, Direct Stafford Loans and Direct PLUS Loans. Any student receiving any Title IV funds are subject to this policy.

The institution will use the Department of Education mandated refund calculation to determine the percentage of Title IV funds earned by the student as of the Last Date of Attendance (LDA) as outlined in the Attendance and Substantive Interaction Policy. The percentage of Title IV aid earned is calculated as follows:

* The number of days in the payment period are calendar days, University of Arkansas Grantham does not have any scheduled breaks that would be excluded from the calculation.

The resulting percentage of the payment period completed equates to the percentage of Title IV funds earned by the student.

If a student (or the parent or University on the student’s behalf) receives excess Title IV program funds that must be returned, the University must return a portion of the excess equal to the lesser of:

• Student’s institutional charges for the period multiplied by the unearned percentage of the student’s funds, or
• Entire amount of excess funds

The University must return the unearned aid for which the school is responsible by repaying funds to the following sources, in order, up to the total net amount disbursed from each source. All returns will be made no more than 45 days after the withdrawal:

• Unsubsidized Direct Stafford Loan
• Subsidized Direct Stafford Loan
• Direct PLUS (Graduate Student)
• Direct PLUS (Parent)
• Pell Grant
• Iraq Afghanistan Service Grant

If the University is not required to return all of the excess funds, the student must return the remaining amount. Any loan funds that the student (or the parent for a Direct PLUS Loan) must return must be repaid in accordance with the terms of the Master Promissory Note. That is, the student may make scheduled payments to the holder of the loan over a period of time.

Any amount of unearned federal grant funds that a student must return is called an overpayment. The maximum amount of a grant overpayment that a student must repay is half of the grant funds received or scheduled to receive. The student does not have to repay a grant overpayment if the original amount of the overpayment is $50.00 or less. The student must make arrangements with the University to return the unearned grant funds.

If the student did not receive all of the funds earned, the student might be due a post-withdrawal disbursement. Eligible grant funds will be automatically credited to the student’s account. If the post- withdrawal disbursement includes loan funds, the University must obtain the student’s permission before it can disburse funds.

There are some Title IV funds that students might have been scheduled to receive that cannot be disbursed once they withdraw because of other eligibility requirements. For example, if students who are first-time, first-year undergraduates and have not completed the first 30 days of a program before withdrawing, then they will not receive any Direct Loan funds for which they were eligible had they remained enrolled past the 30th day.

Once complete, the student is notified that the calculation was made and of any action that must be taken by either the student or the University. In addition, any student that had Direct Loans disbursed at the University will be sent exit counseling information. All notifications are made to the non-UA Grantham email address on file no later than 30 days after their withdrawal. In the event there is not a valid email address on file, a paper copy of the material will be mailed to the student’s home address.

The requirements for Return of Title IV program funds when a student withdraws are separate and different than the UA Grantham Institutional Refund Policy. Therefore, the student may still owe funds to the University to cover unpaid institutional charges. University of Arkansas Grantham may also take action to collect any Title IV program funds that the University was required to return on the student’s behalf.