Students with concerns or service requests should first contact the appropriate department for assistance. A list of concerns and departmental contact information is included in the table at the end of this section. The following information may also be helpful:
Students whose concerns or service requests are not timely resolved at the departmental level may file a grievance with the University Ombudsman. The ombudsman is charged with resolving disputes within the University community and does not act on behalf of any party, but rather as an advocate for fairness between all parties. Student grievances should be addressed to:
Students whose concerns are related to areas of noncompliance with DEAC standards and policies may address their concerns directly to:
Students residing in NC-SARA participating states may address concerns to:
If an individual (student, staff, or faculty) desires to make an anonymous complaint regarding UA Grantham’s compliance with federal and state regulations and DEAC accreditation standards and policies, please contact:
Additional Contact Information: