Overview of Business Intelligence
This course surveys the field of business intelligence and establishes a foundation of knowledge regarding the integration of sales, human resources, customers, finance, and product information data into a data warehouse. Students discover the process of data-driven decision making and its role in today's organizations.
This advanced course examines how human behavior in organizations plays a crucial role in achieving organizational effectiveness, while simultaneously promoting positive human outcomes. This course is designed to introduce students to key theories and concepts, as well as practical applications related to the field of Organizational Behavior. While the course will focus on such pertinent issues as the behavioral science theories, and associated concepts, the course will emphasize such areas of concentration as, but will not limited to: personality, values, diversity, communication, leadership, attitudes, conflict management, motivation, group/team dynamics, and organizational culture. This course affords students both a firm theoretical background and foundation upon which to build, but likewise instructs and builds the practical skills necessary to understand and manage organizational behavior within a variety of milieus.
Management of Information Systems
In this course, students gain valuable insight into the planning, organizing, and controlling of user services, as well as the management of the information systems development process. The course also examines organizational learning curves, dealing with vendors, budgeting, accounting, management reporting, and legal considerations of information systems.
Information Systems Strategic Planning
Information systems are an integral part of corporate operations. This course examines guidelines for developing an information systems plan, selecting systems projects, assessing current systems, and planning future systems expansion that supports organizational growth.
Decision Support & Intelligent Systems
This course introduces the methodologies, issues and technologies behind management support systems. Systems covered include Decision Support Systems, Executive Information Systems, Expert Systems and other types of management support systems. Students focus on how these systems are used to support the decision-making process within an organization.
This course covers how data warehouses are used to capture, analyze and provide output that managers can use in their decision-making process. In addition, the course provides an overview of concepts and covers planning and requirements, architecture and infrastructure, data design, and deployment and maintenance.
Customer Relationship Management
Students generate systems of customer relationship management that promote effective, long term client relationships by delivering value to targeted organizational markets. Depending upon assessment of value in the marketplace provides a means of gaining profitability. The management of customer needs including data capture, storage and analysis are central to building effective customer management. Students focus on helping customers maximize profits through efficient data management systems.
Business Performance Management
This course translates business performance management topics related to organizational development and performance management in a business intelligence context. This course focuses on how to drive business strategy throughout the organization through performance objectives, organization structures and management processes, as well as how to deal with managing the performance of teams and individuals toward the achievement of performance objectives.
Balanced Scorecards and Performance Dashboards
Students create business intelligence tools such as balanced scorecards, performance prisms, and dashboards as tools to use in the organizational decision making process. Content in this course focuses on the advantages of each data tool and the best implementation options moving towards performance improvement. Students learn to match information needs with the most appropriate data presentation.
Strategic Management of Technology and Innovation
This course focuses on the strategic management of technology and innovation as a way to increase the productivity of organizations. Leveraging technology in a rapidly changing global environment is a key to successful organizational management. Students develop methods to use in staying current in emerging trends and riding those trends to improve profitability within an organization.
Project Management Essentials
This course introduces the concepts, theories, and processes in modern project management and the Project Management Institute’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The course emphasizes both theory and application of the topics covered. The course will cover concepts related to each phase of the project cycle. Students will learn about organizational structures, project selection methods, project planning, project execution, resource allocation, budgeting, and managing projects both in a domestic and international setting. The course introduces Microsoft Project to provide hands-on practical experience of the course topics.
Capstone Project-Business Intelligence
Students apply the knowledge and skills acquired in their courses to the work environment. This project is completely individualized; students are encouraged to select work-related projects that are of particular interest to them and that will result in professional growth and benefit the organization.